WordPress Support Engineer

Employment type: Part-time

If you are an enthusiastic person wanting to learn and explore the various possibilities and magic you can create using WordPress, come to join our team of WooCommerce Developers.

 

Hartmire is currently building WooCommerce plugins that are available publicly for download as products. You will work with a knowledgeable and dedicated team as a WordPress Developer. The ideal candidate should have good spoken English.

Roles and responsibilities

  • You will work with a highly passionate & intelligent team of WordPress geeks.
  • Supporting our customers via our support ticketing system, and other communication channels
  • Combining technical expertise with customer service to resolve questions and issues with speed and efficiency
  • Taking every opportunity to delight our customers and exceed their expectations so much that they HAVE to tell others
  • Identifying patterns and recommending improvements to management
  • Handling large amounts of incoming tickets and responding promptly
  • Keeping constant communication with team
  • Authoring Success documentation for our customer-facing Help Center
  • Providing suggestions on methodology, processes, and tools to increase team effectiveness

Skills required

WordPress is built on PHP with HTML, CSS & JavaScript. So besides these obvious skill sets, WordPress developer should have a good understanding of its CMS functionalities, codebase architecture & most importantly – community & entire ecosystem.

 

You should be proficient in

  1. PHP, MySQL, JavaScript.
  2. Strong understanding of HTML and CSS, including cross-browser compatibility performance.
  3. Version control systems such as Git.
  4. Experience in building WordPress plugins/functionality.
  5. WordPress actions/filters API.
  6. WordPress Metabox API.
  7. Ability to integrate 3rd party services, ex, different types of Auth, CRM, Email listing APIs, Payment gateways, etc.

Job Perks

  1. Work remotely 
  2. Learning: As a fast-paced startup, you get to learn quickly.
  3. Yearly bonus based on performance
The plugin is working well and support helped me solving an issue with my website. I just gave admin user and they fixed it in a moment
Working perfectly, great support
⭐⭐⭐⭐⭐
Ivan trp
It works by default, it’s settings are where they should be (not creating a new item at the admin menu, making it harder to find things).
Great and clean alternative ⭐⭐⭐⭐⭐
Juanzo
Super impressed with the user interface and the fact all functionality is configured within the product editor

Works Great in latest Woo and WP! ⭐⭐⭐⭐⭐
@chickwithbob
Works Great in latest Woo and WP!
Works Great!
⭐⭐⭐⭐⭐
Natacha
Good plugin. Helped me, thanks
⭐⭐⭐⭐
thywordpress
This plugin displays color swatches in the WooCommerce sidebar, allow my customers to quickly preview. Thanks a Lot
⭐⭐⭐⭐⭐
wdsydney
Beautifys your variations, simplifys backend
⭐⭐⭐⭐
thatLeo
Very useful plugin
⭐⭐⭐⭐
Saurabh Jain
Works flawlessly. Thanks for that
⭐⭐⭐⭐⭐
Larzans

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