Do you want to force WooCommerce shipping to the customer’s billing address?
If yes, then you have landed at the right place!
In the default WooCommerce checkout form, there are a lot of fields that the user needs to fill before completing the purchase.
According to the research, 21% of users leave the cart at checkout. So if users have to fill in many fields to place the order, they might leave the checkout, which will increase the cart abandonment rate.
But don’t worry. I got you covered here!
Note: Not every technique works for every eCommerce business, but you can try reducing the fields to improve the checkout and force WooCommerce shipping to the customer’s billing address.
In today’s article, I’ll walk you through 2 different methods of forcing WooCommerce shipping to the customer’s billing address. It will help you to simplify the checkout process for your customers.
Here’s a quick sneak peek at the final results we’ll achieve in today’s article.
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How to Force WooCommerce Shipping to Customer Billing Address?
I’ll show you two methods to force the shipping to the customer’s billing address. Please continue to read.
Method 1: By Using AIO Checkout Plugin
For this tutorial, I’ll create a new checkout form and remove the shipping details section from it using the AIO Checkout plugin so that the shipping is forced to the customer’s billing address.
Follow the steps to do so.
1. Install and Activate the AIO Checkout Plugin
First, you need to download the AIO Checkout plugin.
Once you have downloaded it, navigate to the Plugins » Add New from your WordPress admin dashboard, and click the Upload button to upload the downloaded file to install and activate the plugin.
2. Navigate to the AIO Checkout
Once you have installed and activated the plugin, navigate to AIO Checkout from your WordPress dashboard.
3. Create a New Checkout Form
Click the “Create New Checkout” button to create a new form.
Once you click the button, you’ll be redirected to a new checkout form edit page. It will be the default checkout, but you can completely customize it according to your need.
4. Hide the Shipping Details Section
Now we need to hide the shipping details section, so to hide it, click the black eye icon on the section.
Once the section is hidden, it will look something like this:
5. Change the Label of the Billing Section
Once the shipping section is hidden, click the black gear icon on the “Billing Section” to change its label.
Once you click it, a window will slide in from the screen’s right side, where you can change the section's label.
5.1. Change the Label
In the “Section Label” field, enter the label you want as we have hidden the shipping details section, so it is a good idea to change the label to “Billing & Shipping Details” so the customers will get to know that these details will also be used for the shipping.
6. Select the Design of the Checkout Form
Once you have changed the billing section’s lable, click the “Design” tab to select the form's design. You can choose the design as
- Single Column
- Two Columns
There will be some templates to select from in future updates, but for now, I have used the “Single Column” design for this tutorial, but you are free to choose any of them.
To select it, select the “Single Column” button.
7. Enable the Checkout Form
Once you have selected the design of the checkout form, click the “Settings” tab and enable the form by toggling the “Enable” button.
7.1. Give a Name to the Form
Now in the “Name” field, give a name to the form. The form's name will be helpful if you have created different forms for different user roles.
You can apply this form to specific user roles from the “Applies to” dropdown. For this tutorial, I am keeping it to “Everyone,” but it depends on your needs.
8. Save Changes
Now click on the green “Save” button at the top right corner of your screen to save the settings.
9. Final Results
Now let’s test it.
To test it, visit your store’s checkout page, and you’ll notice that the shipping details section is removed. Now your users can simply fill in the billing details section and complete the checkout.
Method 2: By Using the WooCommerce’s Settings
This method uses the default features of WooCommerce to force the shipping to the customer’s billing address.
Follow the following steps to do so.
1. Navigate to WooCommerce’s Settings
Navigate to WooCommerce » Settings from the WordPress dashboard.
2. Click the Shipping Tab
Once you are in the settings of WooCommerce, click the “Shipping” tab from the top bar.
3. Click the Shipping Options
After that, click the “Shipping Options” to enable the force shipping settings.
4. Enable the Force WooCommerce to the Customer Billing Address
From the “Shipping Destination,” select the “Force Shipping to Customer Billing Address” and then click the “Save Changes” button to save the settings.
This will remove the shipping section from the default checkout form, and users can complete the checkout without any hustle.
5. Final Results
Now let’s test it.
Visit your store's checkout page, and you’ll notice that the billing and shipping sections are combined into one section, and users won’t have to fill in the address twice.
Wrapping Up
That’s it for today’s article.
Now you know how to force WooCommerce shipping to the customer billing address.
You can use any of the two methods explained above, but I recommend using the AIO Checkout plugin to force WooCommerce shipping to the customer billing address.
You won’t have to install extra plugins to edit the checkout fields. It will help you to add custom checkout fields, create a 2-step checkout, one-page checkout, direct checkout, and more.
I hope this article was helpful to you and if you got any questions, please post them in the comments section below. I would love to answer all your questions.
Alternatively, you can contact our customer support team for a quick response. They typically reply within an hour or less.
Download the AIO Checkout plugin to improve the checkout experience for your customers!